MICROVISOR® RETURNS POLICY:
Microvisor Products, LLC gladly accepts returns. We are happy to take returns, but the process for returns must be followed. Units returned without email approval from Microvisor customer support will not be refunded, no exceptions. The item must be returned to our facility within 30 days from the delivery date. A restocking fee of $18.00 will applied to the order upon return. "The unit needs to be returned in the original packaging, have all the components along with it, and must be unused/uninstalled." Any returned hood that is not in the original shipping box, missing components or in used/installed condition, will not be refunded, no exceptions. Once a return has been received it will be inspected, and credit will be issued within 7 business days of receipt of return. Less than perfect hoods/Scratch and dent/Spacer Kits/ L.E.D. Lights / Eco Cloths are considered final sales and are not eligible for return. Please email firstname.lastname@example.org with your order # to start your return process.
Units received that are damaged from shipping:
Notification of a MICROVISOR® damaged during shipping must be made to us within 72 hours of delivery confirmation to the destination address, by email to email@example.com. A replacement will be shipped only after our shipping agent has notified mail carrier of the damaged package, and a claim resolution has been issued to us by carrier. All MICROVISOR® hoods are insured with carrier for loss protection.
Shipping & Delivery Information
MICROVISOR® Mini Hood Shipping and Delivery Info
We offer free shipping via USPS Priority Mail to all Continental U.S.A destinations. Free shipping in the continental U.S. only, excluding Alaska, Hawaii and Puerto Rico
Alaska, Hawaii, Puerto Rico, Mexico and Canada: A flat fee of US$55.00 per item will be charged - this will be added at checkout.
All other international destinations: Rates will be determined based on the destination address and will be calculated using US Postal Service rates. The purchaser is liable for all destination Customs charges, import duty, or other tariffs. Please contact for rates.
MICROVISOR® Purchase Agreement
The MICROVISOR® is a quality made metal mini hood. The design of the MICROVISOR® is such that it has metal edges and 90° front corners, and as with all sharp or pointy metal objects, it must be handled with care. The MICROVISOR® is made to be used correctly and carefully by an adult person when cleaning, inserting, or removing it from the attaching bracket to prevent injury. Care must be taken when running your fingers or hand along the metal edges to prevent the possibility of injury. The MICROVISOR® mini hood may in some instances when exposed to high BTU stove-top burners, become hot creating the need to use pot holders or insulated gloves for the removal of the MICROVISOR® from its bracket to prevent burns or injury to the hands. Improper handling may cause injury.
By clicking “I Agree to Terms” the purchaser agrees to hold MICROVISOR® Products, LLC. harmless and indemnifies MICROVISOR® Products, LLC. against any and all liability arising from any harm or injury that may occur as a result of improper handling of, and or coming into contact with the MICROVISOR® Mini Hood.
The MICROVISOR® SB-30(S/W/B) may require the use of a 5/8” nylon spacer on microwaves over the range models that have doors with a convex bottom (curved). These doors project below the bottom of the microwave oven to which these doors are attached. To attach the MICROVISOR®bracket to these microwaves will require the use of a 5/8” nylon spacer. These can be purchased from the website under the product code: "5-8 Spacer Kit" or by clicking here.
For the Samsung model ME18H704 or any Samsung MOR that has a center slide in/out grease filter, please purchase the 1" spacer kit. Click here for the Samsung 1" spacer kit.
Please contact us at firstname.lastname@example.org if you require additional information.
Terms & Conditions Page Update Notice
Effective as of May 01, 2013
Updated May 16, 2016
Updated July 12, 2016
Updated February 14, 2019
Updated August 8, 2019
Updated December 4, 2019
Updated June 26, 2020
Updated October 20, 2020
Updated November 25, 2020