LINKS: Shipping Policy - Product Disclaimer - Purchase Agreement
Your Microvisor Exchange/Return Merchandise Request is Approved.
***The item must be returned to our facility within 30 days from the delivery date to your home, items received after 30 days from delivery date to our return facility, will not be accepted, no exceptions***
-We do not provide return labels
EXCHANGES:
-Restocking fee of $10.00 will apply to exchanges considered in as, "New Condition”, upon return inspection. Cost difference as well as postage will be added or credited based on the exchange.
-Restocking fee of $30.00 will apply to exchanges considered in as, "Used Condition”, upon return inspection. Cost difference as well as postage will be added or credited based on the exchange.
RETURNS:
-Restocking fee of $15.00 will apply to returns considered in as, "New Condition”, upon return inspection.
-Restocking fee of $30.00 will apply to units considered in as, "Used Condition”, upon return inspection.
The unit needs to be returned in the original packaging, have all the components along with it. Any returned hood that is not in the original shipping box, missing components will not be refunded, no exceptions. Units returned with evidence of extensive use/excessive scratches/permanent markings/alterations will not be accepted for return. Returns received will be inspected, and credit will be issued within 7 business days of receipt of return.
Less than perfect hoods/Scratch and dent are considered final sales and are not eligible for return.
****PLEASE INCLUDE ORIGINAL INVOICE THAT WAS EMAILED TO YOU/ OR NAME-ADDRESS-AND Ph# in order to connect refund with order name********
Returns Address:
Microvisor Products, LLC
331 Newman Springs Road
Building 1, 4th Floor, Suite 143
Red Bank, New Jersey, 07701
Email: customersupport@microvisorhood.com
Units received that are damaged from shipping:
Notification of a MICROVISOR® damaged during shipping must be made to us within 72 hours of delivery confirmation to the destination address, by email to customersupport@microvisorhood.com. A replacement will be shipped only after our shipping agent has notified mail carrier of the damaged package, and a claim resolution has been issued to us by carrier. All MICROVISOR® hoods are insured with carrier for loss protection.
Shipping & Delivery Information
MICROVISOR® Mini Hood Shipping and Delivery Info
Shipping Options are: FEDEX/UPS Ground/USPS, Options include 3 day Express/ 2 day Express for lower 48 states.
USPS for Alaska, Hawaii, Puerto Rico and Canadian orders.
No shipping to post office boxes.
The purchaser is liable for all destination Customs charges, import duty, or other tariffs. Please contact for rates.
MICROVISOR® Purchase Agreement
The MICROVISOR® is a quality made metal mini hood. The design of the MICROVISOR® is such that it has metal edges and 90° front corners, and as with all metal objects, it must be handled with care. The MICROVISOR® is made to be used correctly and carefully by an adult person when cleaning, inserting, or removing it from the attaching bracket to prevent injury. The MICROVISOR® mini hood may in some instances when exposed to high BTU stove-top burners, become hot. The need to use pot holders or insulated gloves for the removal of the MICROVISOR® from its bracket to prevent burns or injury to the hands may be needed. Improper handling may cause injury. All installations must adhere to the installation manual guidelines.
By clicking “I Agree to Terms” the purchaser agrees to hold MICROVISOR® Products, LLC. harmless and indemnifies MICROVISOR® Products, LLC. against any and all liability arising from any harm or injury that may occur as a result of improper handling of, and or coming into contact with the MICROVISOR® Mini Hood.
Product Disclaimer
The MICROVISOR® SB-30(S/W/B/BS) may require the use of a spacer kit on microwaves over the range models that have doors with a convex bottom (curved). These doors project below the bottom of the microwave oven to which these doors are attached. To attach the MICROVISOR® bracket to these microwaves will require the use of a spacer. These can be purchased from the website under the product by clicking here.
For the Samsung model ME18H704 or any Samsung MOR that has a center slide in/out grease filter, please purchase the 1" spacer kit. Click here for the Samsung spacer kit.
Please contact us at customersupport@microvisorhood.com if you require additional information.
Terms & Conditions Page Update Notice
Effective as of July 7, 2023
Updated May 16, 2016
Updated July 12, 2016
Updated February 14, 2019
Updated August 8, 2019
Updated December 4, 2019
Updated June 26, 2020
Updated October 20, 2020
Updated November 25, 2020
Updated February 1, 2022
Updated July 14, 2022
Updated July 7, 2023