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Disclaimer and Return Policy

LINKS: Shipping Policy - Product Disclaimer - Purchase Agreement

MICROVISOR® RETURNS/DAMAGES POLICIES:

Microvisor Products, LLC  gladly accepts returns.  Microvisor's returned without RMA (Return Merchandise Approval) from Microvisor Customer Support will not be refunded, no exceptions.  Please email:  returns@microvisorhood.com ,  with your order # to start your return process.  (**Return policy is below**)

The item must be returned to our facility within 30 days from the delivery date.   ***We do not provide return labels***

-Restocking fee of $15.00 will applied to units considered in as, "New Condition",  upon return inspection.

-Restocking fee of $30.00 will applied to units considered in as, "Used Condition",  upon return inspection.

The unit needs to be returned in the original packaging, have all the components along with it.  Any returned hood  that is not in the original shipping box, missing components  will not be refunded, no exceptions.  Units returned with evidence of extensive use/excessive scratches/permanent markings/alterations will not be accepted for return.  Returns received will be inspected, and credit will be issued within 7 business days of receipt of return.  

Less than perfect hoods/Scratch and dent are considered final sales and are not eligible for return.

Please email returns@microvisorhood.com with your order # to start your return process. 

Returns Address:

Microvisor Products, LLC

2400 Belmar Boulevard, Suite 16A

Wall, New Jersey, 07719

Units received that are damaged from shipping:

Notification of a MICROVISOR® damaged during shipping must be made to us within 72 hours of delivery confirmation to the destination address, by email to customersupport@microvisorhood.com. A replacement will be shipped only after our shipping agent has notified mail carrier of the damaged package, and a claim resolution has been issued to us by carrier. All MICROVISOR® hoods are insured with carrier for loss protection.

Shipping & Delivery Information

MICROVISOR®  Mini Hood Shipping and Delivery Info

Shipping Options are: UPS Ground/ 3 day Express/ 2 day Express for lower 48 and USPS for International orders.

No shipping to post office boxes.

Alaska, Hawaii, Puerto Rico, Mexico and Canada: A flat fee of  $60.00 (US)  per item will be charged - this will be added at checkout.

All other international destinations: Rates will be determined based on the destination address and will be calculated using UPS rates. The purchaser is liable for all destination Customs charges, import duty, or other tariffs. Please contact for rates.

MICROVISOR® Purchase Agreement

The MICROVISOR® is a quality made metal mini hood. The design of the MICROVISOR® is such that it has metal edges and 90° front corners, and as with all metal objects, it must be handled with care. The MICROVISOR® is made to be used correctly and carefully by an adult person when cleaning, inserting, or removing it from the attaching bracket to prevent injury. The MICROVISOR® mini hood may in some instances when exposed to high BTU stove-top burners, become hot. The need to use pot holders or insulated gloves for the removal of the MICROVISOR® from its bracket to prevent burns or injury to the hands may be needed. Improper handling may cause injury.

By clicking “I Agree to Terms” the purchaser agrees to hold MICROVISOR® Products, LLC. harmless and indemnifies MICROVISOR® Products, LLC. against any and all liability arising from any harm or injury that may occur as a result of improper handling of, and or coming into contact with the MICROVISOR® Mini Hood.

Product Disclaimer

The MICROVISOR® SB-30(S/W/B/BS) may require the use of a spacer kit on microwaves over the range models that have doors with a convex bottom (curved). These doors project below the bottom of the microwave oven to which these doors are attached. To attach the MICROVISOR® bracket to these microwaves will require the use of a spacer. These can be purchased from the website under the product  by clicking here.

For the Samsung model ME18H704 or any Samsung MOR that has a center slide in/out grease filter, please purchase the 1" spacer kit.  Click here for the Samsung spacer kit.

Please contact us at customersupport@microvisorhood.com if you require additional information.

Terms & Conditions Page Update Notice

Effective as of July 7, 2023
Updated May 16, 2016
Updated July 12, 2016
Updated February 14, 2019
Updated August 8, 2019
Updated December 4, 2019
Updated June 26, 2020
Updated October 20, 2020
Updated November 25, 2020
Updated February 1, 2022

Updated July 14, 2022

Updated July 7, 2023

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